Retail staff (Pro Shop staff) work under the direction of the Marketing/Sales Director in the Pitt Stop Pro Shop. Most work will be performed indoors in a controlled environment, but Pro Shop retail staff may be exposed to hot, cold, and inclement weather conditions.
Requirements:
Excellent customer service skills
Strong verbal communication skills
Basic math skills
Familiarity with computers/tablet devices
Responsibilities: These responsibilities are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position. Items listed are your priority, but do not exclude you from offering assistance to all Pitt Race programs/employees when they are in need.
Greet patrons entering the Pro Shop
Operate POS system
Process debit, credit, and cash transactions
Request cash drop/exchange as necessary to maintain appropriate cash levels
Balance cash drawer at beginning and end of shift
Sell Pitt Race merchandise and other products
Maintain inventory at appropriate levels and notify manager of low stock
Become familiar with the Pitt Race calendar of events
Assist patrons with checking in for designated events
Organize and disperse registration packets, booklets, and/or other needed paperwork
Check helmets for conformity with Pitt Race standards
Sell electric during designated events
Direct participants to appropriate facility locations and answer questions as necessary
Answer facility phones as necessary in a professional and cordial manner
Forward calls to appropriate department or manager
Maintain work area in a clean and orderly manner
Adhere to Pitt Race dress code
Ensure compliance with safety and security standards